This Cancellation and Refund Policy applies to pre-recorded video courses offered through Artik Design Studio. By purchasing any course, the user is deemed to have accepted the terms outlined below.
1. Registration and Purchase Process
• Once the purchase is completed, the user gains access to the course content.
• After the purchase, a personal account is created for the user, providing unlimited access to the purchased courses through this account.
2. İptal ve İade Koşulları
• If Course Content Has Not Been Accessed: If the user has not accessed the course content within 24 hours after the purchase, they may request a cancellation and refund.
• If Course Content Has Been Accessed: Once access to the video content is granted, due to the nature of the service, no cancellations or refunds are permitted.
• Technical Issues: If the user cannot access the course due to technical problems not caused by them, and the issue cannot be resolved, a refund may be issued.
3. İade Süreci
• Approved refund requests will be processed within 7 business days via the original payment method.
• Artik Design Studio is not responsible for delays caused by banks or payment providers.
4. İletişim
For cancellation and refund requests, you can contact us via the following channels:
• Email: muzafferdaldaban@gmail.com
• Phone: +90 534 459 1710
This policy is effective as of March 27, 2025. Artik Design Studio reserves the right to make changes to this policy at any time.